Client Testimonials

You are the best marketing broker I have ever seen.   - Kathy R.

 

Given all that you do for your clients, customers and to market yourself, I believe you have evolved from the Listing King to the Marketing King.    - Alan D., former CEO Realtor.com

 

Working with Alexander Chandler Realty made selling my home such a good experience!  Alex and his team were always helpful and professional.  I'm certain my property wouldn't have sold as quickly as it did, were it not for all their hard work and savvy marketing.  I would definitely recommend them!   - Dorothy W.

 

You really came through for me Melanie [Miko]. The thought of my VA benefits never occurred to me. I cannot sufficiently express my gratitude for all you've done. You are sincere, professional, knowledgeable, patient, thorough – I could go on.  You've got my vote for Realtor® of the year! – Tom M.

 

  I just wanted to take a quick moment to rave about our experience with your agent, Bert Lambright.      We came to Alexander Chandler Realty after a difficult and fruitless experience with another real estate agent.  In contrast, working with Bert was truly the red carpet of real estate partnerships from start to finish.     Our home search in Fort Worth was driven by a tight timeframe, with a specific budget and home type, and we had to conduct the entire search while living in another city.  Not an easy task for an agent.     But Bert made every step painless for us. She was professional and an excellent communicator.  She really listened to us, and took the time to understand what we needed.  She was an absolute gladiator when it came to searching for homes for us, and she found us multiple properties that fit our criteria and budget.  She was meticulous about making sure each of them was actually still available before we scheduled viewings.  And she managed to schedule 11 property viewings in ONE DAY for us, when that was the only day we could fly up.  We ended up touring at least eight of those properties, over a 143 mile span, in three hours.     I don't know of any other agent who could have handled that kind of grueling property tour schedule.  It was like speed dating, but for houses!  Bert not only handled it, she made it fun, and offered expert advice on the pros and cons of each property the whole way through.     Out of that whirlwind day, we narrowed our list to one.  Within four days, Bert had an offer in for us.  She handled the negotiations with the sellers' agent with diplomacy and a wisdom that gave us confidence every step of the way.  Because of her thoroughness, market savvy, and smart advice, we were able to get the home we wanted, within budget, in an extraordinarily competitive market.      I don’t even want to think about how we would have made it through this process without her.  We put an offer in, went through multiple rounds of negotiations, and closed on the sale in less than a month.  All remotely, while juggling full-time jobs, move preparation, and my unexpected spine surgery!     We couldn’t have done that without an EPIC real estate agent, and I bless the day we called Alexander Chandler and Bert picked up the phone.     Thank you for your amazing service, Bert.  You made a huge difference for us, and we're proud to consider you our first friend in Fort Worth J - Kelli & Dennis S.

 

When looking for a home, our Mortgage Broker at the bank recommended we reach out to John [Heerwagen] as he felt he had great expertise in the type of property we were looking for. I am thankful that we were put in contact with John as he went above and beyond for us. He was patient with us as we knew what we were looking for in a house and school district, but weren't set on what city we wanted to live in. John took the time to show us many houses in several different cities until we found the exact house we were looking for. John worked with us on the closing process and was quick to respond to any questions we had. I would definitely recommend John for anyone looking for a great real estate agent. - Jason and Shannon

Shannon Kaatz was my realtor for the recent sale of my home and made the whole process very easy and pleasant.  Now that I am ready to start looking for another home to purchase I naturally called Shannon as he is someone I feel I can trust to do the best job for me and will look out for my best interests. - Johnnie H.

 

We love being surprised by her visits when she brings us goodies!!!

We wish her well and shall send many referrals her way. - Pawan

 

I cannot speak highly enough about the wonderful experience that I had looking for our first home with the help of Diane [Wilemon] and Renee [Rollin].  My husband and I were on a tight schedule, and were also moving from across the country -- so after countless e-mails back and forth (which were always prompt), a ton of listings to look at (which were quickly refined to our taste), and a growing rapport with them, my husband and I set out for a week of on-site house hunting.  We found our dream home in two days.  Not only do Diane and Renee truly take pride in finding the right house for the right people, but they also have no qualms about making sure you get everything that you are entitled to throughout the process.  I felt very secure knowing that Diane and Renee both had our best interests at heart.  All in all, we couldn't have been happier with the whole experience! - Rainelle & Ryan K.- TCU

 

In this new property market it was refreshing listing our home with John [Heerwagen]. We had already moved and our property was rented when we decided to sell. John was good with our renters and the home was sold quickly with no problems. - Tim and Susan

 

We've worked with realtors before, but Diane [Wilemon] and Renee [Rollin] are the best we've had! They took the time to listen to what we wanted, and they found it. More importantly, they went above and beyond the call of duty - we had an issue where we couldn't be there for the movers, and Diane and Renee took care of everything. They were a total pleasure to work with, and we would not hesitate to call on them again. - Steve and Emily L.

I recently bought a house with the assistance of [Shannon] Mr. Kaatz, and found his help and advice invaluable in the process. At each step, he explained the process and paperwork (which can be intimidating as a first time homebuyer), and we were able to find the perfect house in the right area. He really listened to what I was looking for and did not waste my time on properties that did not fit my criteria. He was always responsive to my calls and emails, and was on time for appointments. It was a great experience buying my first house and Mr. Kaatz was a major reason why the experience went so smoothly. Thank you and I'd recommend you a 100 times over!!!   - Lesley Y.

 

Diane Wilemon is my realtor-for-life!  She helped me sell my home for a fair price in tough economic times.  She was there every step of the way, from great curb appeal pictures on the web, to holding open houses, to being by my side at closing.  I couldn’t recommend a better realtor than Diane.  I will never use anyone else to help sell or buy a home!  Susan O. - TCU, Human Resources

 

I listed my house with Debbie Smith as my agent on May 1, 2009.  We had multiple contracts/offers within 30 days.  She is the hardest working real estate agent I’ve ever had the pleasure to work with.  She gave excellent customer service, stayed on top of it, and was available 24/7.  I highly recommend Alexander Chandler Realty and Debbie Smith! -Moetaz “Sam” S.

 

Working with Stacia [Burnham] was such a pleasure.   We were relocated from out of state; Stacia helped us find temporary housing and was such an asset in helping us get settled in a new city.

When we were ready to purchase our home, Stacia was very patient and listened carefully to exactly what we wanted in our new home.  We saw several homes together and she pinpointed the exact style and location we were interested in and we found the perfect home.

Stacia is very professional as a realtor, as our Buyer’s Agent, she guided us and protected us, and quickly made us feel like we were her family and she was going to take care of us.  Not only in finding our home but utilities, contractors, schools, all the things important to a family in an unfamiliar city.  She goes above and beyond to find answers to questions and make our transition as smooth as possible.

We definitely recommend Stacia for anyone looking for a great realtor. - Manu and Kayako

 

I was very please with having John [Heerwagen] as my realtor, he listened to what we wanted and showed us every available option! John was also very knowledgeable about area, I would recommend him to anyone who is looking! - Kelan

 

I cannot believe it is coming upon two years since we purchased our home with your (Diane Wilemon) help.  With our non-traditional situation, some agents might have been unwilling to work with us…..just too confusing.  Instead, you remained cool and calm, feeding me suggestions and quickly learning our tastes from our reactions to your suggestions.  Once we settled on a location we saw quite a few attractive homes with you.  Finally, when we began negotiations, you were perfect…. never pushing but sincerely working with us to get the best deal.  We have been ever so pleased with the house we bought and would wholeheartedly recommend your services to those searching for a house.   -Dr. Peter L. - TCU, Neeley Finance Professor

 

My wife has known Dina [Tate] for quite a few years from some previous real estate transactions. I met Dina in early 2012 when we listed our home in Fort Worth. I retired in 2011 and we were looking to sell and find our retirement dream home. We must have looked at 30+ properties trying to find it. Either the land was right and the home was wrong or the other way around. We did in fact during this home hunting make two different offers on two different properties and when it came time for the inspections & appraisals etc. the sellers backed out! This as I say happened twice and we were getting quite discouraged to say the least. Dina once again came through and helped us keep our sanity on what it seemed to take forever. Dina, with her expertise kept looking for us and we did in fact find what we were looking for. Thanks again Dina, you're the best!  - Dale M.

 

"I cannot understate how helpful and knowledgeable Britta [Hinze] was in guiding me through the home buying process. This was especially important to me as a first-time home buyer. Of her many strengths as a Realtor, her infinite patience in answering my many questions (some of them several times over) stands out. As stressful and harrowing as home buying can be, I feel extremely confident and comfortable with the home that I have. Britta deserves an enormous amount of credit for that. She is truly a great Realtor, and an even better person." -- Adam R. 

 

Janis and I want to thank your real estate agent, Mr. Joseph Lopez.  I highly recommend this Alexander Chandler Realty agent.  Through Mr. Lopez’s outstanding talents, integrity, dedication, and professionalism we were able to narrow our needs and purchase a home in an area that we desired, the amenities we desired and at an affordable price.  As much, Mr. Lopez also expedited the sale of our previous home which was in a different marketing area.  We felt that we obtained an excellent but fair price for the property. 
Mr. Lopez responded to the changing needs with us, the changing needs of the seller of our new home and the changing needs of the buyer of our old home.  He also worked through a bureaucratic mortgage bank system expediting the transaction during the failing health of the home owner. 
Mr. Lopez, in working with us on the sale of the previous residence provided us with comparable listings information of nearby homes. This information helped us to determine an appropriate and agreeable price.  We had a requirement that he sale of our previous home had to occur after the closing of the new home.  Even with that requirement, Mr. Lopez quickly found a buyer in the market area of previous home. He also worked with us through two changes in closure dates on the sale of the previous house.  We look forward to a life experience in real estate with Mr. Lopez.  Kudos’s to a great agent!  -  H Davis and Janis T.

Sherri is amazing, plain and simple. -- Trent M.

 

 Britta [Hinze] was exceptionally helpful in our home buying experience. This was the first house for my wife and me, so we needed a lot of hand holding throughout the buying process. Britta took care of us through the search, showing multiple houses that all fit our requirements, scheduling everything with the homeowners in the small window of search time we had, and providing insight into the elements that we needed inspect in each house. She was able to walk us through the price negotiations and come up with reasonable targets. Her connections through the industry also proved to be greatly beneficial through the inspection process. I would recommend and have recommended Britta to anyone needing a good and honest realtor.  -- Morgan E.

 

I recently purchased my first home with the assistance of Debbie Smith, realtor for Alexander Chandler Realty.  She was very professional and helpful throughout the experience. She went to great lengths and made every effort to understand my needs and time constraints. She walked me through each step of the home buying process and explained things I would have never even known to ask. Debbie was definitely an integral player in the purchase of my home and goes above and beyond that of her job description to assist her patrons.  Alexander Chandler Realty is lucky to have her as a part of their team. -Denise N., D.O.

 

Diane Wilemon was amazing! She went above and beyond to make sure we found the perfect house, and once we did, she went out of her way to make sure everything went smoothly throughout the entire process.  -Emily & Mike M. - Fox Sports and Paramount Mortgage Lender

 

Thank you [Stacia Burnham] for all of you help and guidance as we relocated from North Carolina. You started educating us before we even arrived and knew all of the areas in and around Fort Worth.

When my husband arrived first you spent so much time helping him find the perfect home, in the perfect location. You looked out for us all through the inspection and closing, and really made the process easy.

I have felt comfortable passing your name on to friends who have relocated, and have watched you guide and assist them with the same care that you gave us.

We will call you when we are ready to change our address again! - Mike and Dee

 

Diane Wilemon has the combination of experience and personal attention that made it easy for us to find the home we were looking for in a very short time.  What stands out the most is her ability to listen to the customer and provide that all-important personal touch.  Thank you!  -Paula and Antonio M. - TCU, Neeley Finance Professor

 

“My wife and I used Britta Hinze as our real estate agent to purchase our first home this year. She was so knowledgeable and helpful, and worked hard for us. Britta helped guide us through the long, confusing steps of using a 203k rehab loan, which we were required to get. It was incredibly encouraging to us, throughout the process, to know we could turn to Britta with any questions or concerns. She went above and beyond on our behalf, and continues to be an asset to us as we navigate home ownership. We highly recommend her!” - Blake M.

 

Dear Mr. Chandler:  This letter is presented to express our deepest appreciation to Ms. Tami Ellis for her outstanding professionalism, supportive approach, and exceptional integrity!  Tami’s involvement in the sale of our home to Mr. and Mrs. Gonzalez was instrumental in completing the sale.

More importantly, her personable manner and desire to support both parties in this transaction were essential in establishing the wonderful relationship we have developed with the Gonzalez’s.  The total trust, all four of us developed in Tami, is evidence of her candor, sound advice, and can-do attitude.

Please let Tami know of our appreciation and desire to endorse her skills as a first-class Real Estate Agent! -- Fred N. Terasa LTC, USA (Retired)

 

We had to relocate to Florida for a job and had very little time to take care of all the necessary arrangements but Diane Wilemon walked us through everything.  Even when there were repairs to the house; Diane made sure she was there to meet the repairmen and that all the necessary paperwork was sent to the right parties.  Without her this move would have been an absolute nightmare.  Thanks Diane!    -Donny and Melissa H. - TCU, EMBA graduate

 

Tug(Rix) has located several properties for me.  He moves quickly, which must be done to get the good deals.  I have been able to turn a nice profit on each one.   -Marc, Investor

 

I would like to thank you [Stacia Burnham] for helping us get this beautiful home, we are so happy here . Dan is loving his drive to and from work 8 minutes to and from!!!

The picture you gave us is beautiful above my hutch just love it, cant wait for you to see it !!!! The last of our furniture comes Saturday for the bedroom it’s a media center that matches the bedroom set.

The furniture part is done for now, we have everything we need or could ever want. So you are welcome to come see what we have done anytime you want!!!  Maybe you could give me some ideas for the front room kind of lost there. lol

Thank you so much. - Jean and Dan

"Britta [Hinze] helped my wife and I make the transition from renters to first-time home buyers. She was considerate, knowledgeable, and extremely accommodating. As first-time buyers, she told us what to expect and what to look for. Britta found us the perfect house, got us a great deal, and got us the keys in less than a month from start to finish! Thanks!" -- Josiah M.

 

Anthony is very knowledgeable of the Fort Worth area and its different neighborhoods. HIs knowledge helped us find the house and place in Fort Worth we would be happy with.

Even after the purchase, we have been in touch with Anthony and the team, and they still try to help us." -- Alan M. - Fort Worth

 

“Britta [Hinze] helped my husband and I buy our first home. She was very easy to work with and super helpful in answering questions for us first-time home buyers. She was highly knowledgeable about the Fort Worth area and really had a knack for finding places that were very "us." We found quite a few places we loved thanks to Britta! Now, we're in our very own home - and we got it for a GREAT price. Britta's a rockstar! She made the whole process easy and painless. I'd recommend her to anyone buying a home in a heartbeat.”  -- Aly Y.

 

“As a nervous new homebuyer, I was very happy and lucky to get to work with Britta [Hinze]. Her professional, approachable style set me at ease, and it was quickly obvious that she had the skills, knowledge and commitment to make the house hunting experience a positive one. Britta was always available to answer questions and had a keen eye for evaluating properties. She quickly understood what I was looking for, which narrowed the search down very smoothly. Even after moving into the house, she was very helpful in recommending service providers. I would absolutely recommend Britta as a realtor and really hope to work with her again in the future.” - Mary Kathleen B.

 

"Britta [Hinze] recently aided us in the selling of my mother's garden home after she passed away. We had not sold a home in over 25 years and were faced with an overwhelming ordeal and didn't know where to start. Britta made the entire process easy for us. She helped us with pricing, ideas for preparing the home for showings, what home improvements to showcase, and even arranged the home inspection. She answered lots of questions, even when we made a pest of ourselves, and made us very comfortable with the entire process. She negotiated with dual property offers and got us a better offer than we dreamed possible. She even scheduled the closing and handled all the documents through e-signatures when we were traveling. You couldn't find a better agent than Britta Hinze! Incidentally, Britta had been the buying agent when my mother bought the home in 2007 and really got her a fantastic deal on the home when she purchased it.”  - Kim N.

Tug(Rix) was very thorough and introduced us to many new neighborhoods, as we had just moved back to Texas from being away for 8 years. We found the perfect home in the neighborhood that suited us best.  His knowledge & patience were much appreciated.-G. Family, Oak Hurst

 

Thank you (Diane Wilemon) so much for helping us sell our home so quickly!  Your advice and detailed research on the listing price for the house were right on target to get the most out of our house and to sell it quickly.  You attended to the details that smoothed the process from the signing of the contract to the closing.  Your availability to answer our questions and keep us calm throughout the process were much appreciated.  We will be highly recommending you to everyone we know! -Mike & Debra W. - Attorneys at Law

 

Renee (Rollin), Thank you so much for helping us find the perfect home for our family! You were so patient to show us dozens of homes until we found the right one. Your detailed insights as to the homes we toured were invaluable and your advice helped us to focus our search and put our wish list into words. Your candor in pointing out potential problems and issues was invaluable. You also brought in quality people to identify potential problem areas. Once we targeted a house for an offer, you watched out for our interests, counseled us, and helped us get the best deal possible. The whole process -- from searching for the house through closing -- went smoothly thanks to your hard work and attention to detail. We will be highly recommending you to everyone we know!  -Mike & Debra W. - Attorneys at Law

 

I highly recommend using Stacia Burnham when purchasing a home. I've worked with real estate agents in the past and thought they were all pretty good. That is until I met Stacia. She performs at a level to where you can actually see the difference between "pretty good" and "AMAZING"!!! She is truly a master of her craft and I would describe her as the Texas Hammer of real estate. I'll give you an example. The seller of this last house really wanted to keep their Mineral Rights (for good reason) and I signed the paper because I really wanted the house. I later felt bad about that and  thought that if I buy a house, I want everything that should come with it. When I work in the yard, that should be my dirt. So I called and asked Stacia "to fight for me a little bit" and get those Mineral Rights. She said "No problem honey, I'll call you here in a little bit". Three hours later she was faxing me a signed amendment from the seller that the Mineral Rights were to be mine! I don't know what she said, but I'm glad she was on my side. I didn't pay extra or anything. She also made me feel like I was her only client. She always remembered everything, very easy to get in contact with, never cut me short on a conversation, and her resources were scary good. On her emails and voicemail she always has "working with you to achieve your dreams". I didn't know her that well at first and thought it was kinda cheezy. Toward the middle and end of the whole process, I realized that she is very serious about that statement. Thank you for everything Stacia!!! Everyone is very happy here.  - Jeremy and Maria L.

 

Last year my wife and I decided the time had come for us to purchase our first house. We went and saw a house with an agent who put quite a great deal of pressure on us to buy the first place we saw. That was our first home-buying experience and it made us quite shy about wanting to work with another realtor. Instead, we made the decision to go to different open houses.

I am glad we made that decision. At one of the open houses, we had the great privilege of meeting Lisa Purselley, who was trying to sell a house in one of the neighborhoods we liked. Though we decided not to buy that specific house, we loved Lisa's candor and personality and chose to work with her moving forward.

Throughout the process, Lisa was amazingly helpful. She gave us the hand-holding we needed as part of our first-time home-buying experience while always allowing us to be in control and never pressuring us. She patiently set up numerous opportunities for us to see the dozens of houses we had targeted from online searches and walked us through the pros and cons of the different houses. Our work schedules forced us to look for homes during some odd hours -- which Lisa graciously accommodated.

It was Lisa's recommendation for us to look at the house with which we ultimately fell in love. She helped us formulate a first proposal that worked within our budget and was accepted. We have now been in our house for one year and are very grateful for everything Lisa did for us. We now have two puppies and recently hosted our first Christmas. To our surprise, the day my parents were coming to town, Lisa came by to drop off some wonderful thank-you gifts. That, in a nutshell, perfectly summarized who Lisa is: A tireless worker who will bend over backwards to help the people she represents -- and then go far above and beyond.

My wife and I give Lisa our strongest recommendation. When we ultimately sell our house, we will not think of listing with anyone else. Lisa represents everything right about the real estate industry. If your are in the market for a house, do yourself a favor and make Lisa your first call. You won't make another. -Luke B.

 

As many people know just the idea of selling a home or buying a home in this economy is enough to scare anyone so when my family and I were faced with the difficult and daunting task of moving and relocating across town I picked up the phone and called Amy [Curry].  Amy had helped us buy and sell a home previously and made the experience very pleasant.  She came out immediately with a plan of attack and helped us set a logical and realistic price for our home, set up open houses, and  showed more patience than my wife and I did to keep our spirits up throughout the entire process.  Amy came through for my family and myself just as she had done before and if I or anyone I know is ever in the need of a realtor I am happy to say that Amy [Curry] would be my first and only phone call.  Amy is truly an asset to your team and I am forever grateful for all she has done for my family and I. -The A. Family     Go Frogs!

 

Mr. Chandler, I just wanted to say thanks to you and Melora [Cranford] for providing us with the most professional representation throughout our most recent home buying experience.  From the start, Melora helped us with understanding the market, choosing the best area of Fort Worth for our family needs, and once we found the perfect home she worked tirelessly to make sure we received the most seller concessions and money to help us at closing.  I have never met anyone in the real estate business who kept their client's best interest at heart like Melora did for us from start to finish and I hope that you will share our heartfelt appreciation with her in the near future.  I have referred her services to several families that I know and I hope that these referrals will bring her future success with your agency.

Once again thank you for helping us find a wonderful home! - JH, Sr.

"Britta Hinze has been a great asset to our family. We are from out of state, and she has assisted us in two purchases and one sale in the Fort Worth area. We have used a number of real estate personnel in the past, and have recognized Britta's efforts as top notch by comparison. She has been knowledgeable, quick to respond to inquiries, and helpful in strategizing. Should you need an agent in the Fort Worth area, you would do yourself a great favor by recruiting her to be on your team!” - Park A.

 

"I first came to know Britta [Hinze] through living in the same neighborhood.  Right from the start I could tell she was a take-charge personality with plenty of experience in real estate.  When it came time to buy my first house, there was no one I was more comfortable with than Britta.  I  loved the process and thanks to Britta I avoided the hassles many new homeowners find themselves in.  Then, a couple months ago my new husband and I decided to buy another house and again, Britta was our top choice.  Her expertise with contractoers, negotiations, and service companies was invaluable.  When we needed a pit bull to fight for us and get the numbers where we needed them, Britta was right there.  Her experience dealing with inspectors and service companies is top notch.  Thanks to her, I've finally found an electrician and plumbing company I can count on.  When it comes time to buy house #3, you can bet Britta will be the first call I'll make.  Thanks Britta!" -- Maureen Z.